Privacy Policy

Introduction

This Privacy Policy explains how Holiday Villas Pattaya (“we”, “our”, or “us”) collects, uses, and protects the personal information of users (“you”, “your”) who visit our website at  (the “Website”). By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: Username, password, and profile details when you create an account on our Website.
  • Payment Information: Billing information required for processing your bookings (this may include credit/debit card details but will be processed securely through third-party services).

1.2 Non-Personal Information

  • Usage Data: Information about how you use our Website, including your IP address, browser type, pages visited, and other analytics.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and manage your bookings and transactions.
  • To communicate with you regarding your reservations, inquiries, and customer service needs.
  • To send you confirmation emails, updates, and marketing communications (if opted in).
  • To improve our Website and enhance user experience with analytics.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that assist us in operating our Website, conducting our business, or servicing you, provided they agree to keep this information confidential.
  • Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your account information is protected via password and needs to be kept confidential. Although we strive to protect your data, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

5. Your Rights

You have the following rights concerning your personal information:

  • Access: The right to request copies of your personal information.
  • Correction: The right to request that we correct any information you believe is inaccurate or incomplete.
  • Deletion: The right to request that we erase your personal information from our records.
  • Objection: The right to object to our processing of your personal data.

To exercise any of these rights, please contact us using the contact information provided below.

6. Cookies

Our Website uses cookies to enhance user experience. A cookie is a small file placed on your device that helps us analyze web traffic. You can choose to accept or decline cookies. Declining cookies may prevent you from taking full advantage of the Website.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Information

If you have any questions about this Privacy Policy, please contact us at:
Email
Phone: +66622394964
Address: Pattaya, Thailand, 20150

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Holiday Villas Pattaya

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